Terms of Service
1. Introduction
Welcome to FinnewFlow, provider of innovative accounting automation tools at FinnewFlow.com. These Terms of Service govern your use of our site, services, information products, and goods. Effective January 1, 2025.
2. Acceptance of Terms
By accessing or using any portion of our offerings, you agree to these terms. If you do not agree, please discontinue use.
3. Services
FinnewFlow delivers professional services related to automated workflow setup, system integration, ongoing support, and performance monitoring. Service schedules and deliverables will be detailed in a separate engagement proposal.
4. Information Products
We offer digital guides, tutorial series, and training modules designed to help you implement and optimize accounting automation solutions. Delivery is via secure download or streaming access.
5. Goods
Physical items, such as printed manuals or hardware kits, are shipped to the address you specify. Shipping times may vary based on location and carrier.
6. Payment and Refund Policy
6.1 Services
Clients may cancel or request a full refund of service fees up to 7 days prior to the scheduled start date. Cancellations made within 7 days of the start date are not eligible for a refund; however, you may defer the service once to a new date within 30 days of the original schedule at no additional fee. This policy ensures proper resource allocation and scheduling.
6.2 Information Products
Digital products are eligible for a refund within 14 days of purchase provided less than 10% of the content has been accessed. After 14 days or if the usage exceeds 10%, no refund will be granted due to the nature of digital delivery.
6.3 Goods
Unused goods may be returned within 30 days of receipt for a full refund of the product price. You are responsible for return shipping costs. Goods must be returned in their original condition and packaging.
7. Disclaimer of Warranties
All offerings are provided "as is" and "as available" without any express warranties. FinnewFlow disclaims all implied guarantees, including suitability for a particular purpose.
8. Limitation of Liability
To the fullest extent permitted by applicable law, FinnewFlow and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of our offerings.
9. Changes to Terms
We reserve the right to modify these terms at any time. Updated terms will be posted on this page with a revised effective date. Continued use constitutes acceptance of the changes.
10. Contact Information
Address: 8882 170 Street NW, Edmonton, Alberta T5T 4J2, Canada
Phone: +14164458781
Business ID: 505417218
For questions or concerns, please contact us.